Josephine's Personnel Services, Inc.

The History of Staffing Agencies

March 20th, 2013
Certified as Small Business and Minority Woman Owned since 1988

Certified as Small Business and Minority Woman Owned since 1988

Staffing agencies have been around for several years, but do you know the history behind how the staffing industry got started? Its inception may surprise you and the changes through the years have been many. Even though Josephine’s Professional Staffing opened its doors 25 years ago this year, the very first staffing agency was started here in California over a hundred years ago. Katherine Felton was born in Oakland, the daughter of prominent Oakland mayor and judge, Brooks Felton, whom the city of Felton, near Santa Cruz, was named after. Katherine created the first staffing agency to solve the problems and needs brought on by the San Francisco earthquake and fire of 1906. Among many other hats, Katherine quickly became the head of the social service efforts to restore people’s way of life prior to the natural disaster.  

Fast forward to the 1970’s, 80’s and early 90’s where running a business was done without the use of databases, cell phones, and most importantly, without email or the Internet. From files assigned to clients and employees to industry related information, the sheer volume of physical records required to keep staffing agencies in business was astronomical. But beyond the amount of paperwork required lays the true challenge; having an efficient system in place to be able to survive, adapt and become a leader in the staffing industry. That in and of itself has proven to be the impetus for the success of our founder, Josephine Hughes, who started JPS in 1988.

Today, staffing agencies are growing rapidly and in 2009, in keeping with technology and the times, JPS acquired a state-of-the-art database system with front and back office integrated capabilities, increasing its productivity, efficiency, data and payroll accuracy. Staffing agencies are abundant and knowing how to choose the right one is key. Give us a call today to see how Josephine’s Professional Staffing can help your business excel with the right talent.

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