Communication in the office can make an impact on the morale, engagement and health and wellness of your team members. Avoiding common employee communication mistakes is a good way to keep the tone in your office positive and productive while ensuring your team members are happy with their jobs. Here are four common practices that may interfere with your ability to effectively communicate with your workers.
4 Common Employee Communication Mistakes
- Beating around the Bush
Failing to be direct with assignments and orders is a common employee communication mistake many managers make. Sending emails that lack focus or a call to action, holding meetings that fail to reach a conclusion or sending unnecessary memos can impact your team’s morale. Be as direct as possible about what you want from your workers.
- Participating in Workplace Gossip
Managers should refrain from participating and spreading gossip about those in the office. Not only is this in poor taste; it can lead to serious repercussions if you insinuate untrue statements about an employee. It’s best to stay out of the cliques and let workplace gossip sizzle out on its own. Another way to conquer this is to consider writing an anti-gossip policy for your office.
- Letting Your Emotions Get Involved
One of the ways managers make employee communication mistakes is when confronting a team member for disciplinary reasons. In times like these, it may be hard to remove your emotions from the situation, especially if the employee has been interfering with others in the office. Remembering to approach the worker in a calm and collected way can help you set the tone for the meeting and keep it positive.
- Not Asking for Feedback
It’s a good idea to include time in formal performance reviews for employees to give feedback to management. Ask your team members if there is anything they need help with or would like to see around the office (within reason) and they are more likely to be motivated and engaged. Another way to achieve this is to hold annual employee engagement surveys to get anonymous, honest feedback.
You can remedy common employee communication mistakes by being direct with your team, avoiding workplace gossip, keeping calm and collected and asking for regular feedback. For more tips on managing your team, read additional articles on our blog today.